TrenixaGym Gym Owner Agreement

Effective date: 10 September 2026

1. Parties and scope

This Agreement is between Trenixa Ltd, trading as TrenixaGym, company number 17148702, registered office 21 David Street, Denton, Manchester, M34 7TA (Trenixa), and the person or organisation registering as a Gym Owner (Owner).

It covers owner accounts, listing claims and requests, listing management, review replies, user enquiries, analytics and related Platform tools. The Platform Terms, Privacy Notice and content policies also apply.

The Owner confirms that it acts for business purposes and that the person accepting this Agreement has authority to act for and bind the identified gym or organisation.

2. Accounts and verification

The Owner must provide accurate, current information and protect account credentials. Trenixa may request reasonable evidence of identity, authority, ownership or management rights. Trenixa may approve, reject, request further evidence, suspend or reconsider a claim to protect users, businesses and the integrity of the directory.

Verification does not endorse the gym, its services or every statement in its listing. A rejected claimant may correct and resubmit information or appeal by emailing info@trenixa.com within 30 days.

3. Listing obligations

The Owner must ensure that all submitted listing information is accurate, current, lawful and not misleading, including the business identity, address, opening hours, facilities, accessibility information, prices, qualifications, images and membership information.

The Owner must have all necessary rights to names, logos, photographs and other submitted material. It must promptly correct information that becomes inaccurate and cooperate with reasonable verification or safety enquiries.

4. Reviews

The Owner must comply with the User-Generated Content and Reviews Policy. It must not submit or arrange fake reviews, offer rewards conditional on positive sentiment, suppress genuine negative reviews, retaliate against reviewers, reveal private customer information or manipulate ratings.

Owner replies must be professional, relevant and lawful. Trenixa may moderate replies and investigate suspicious activity.

5. Enquiries and personal data

Where a user asks to contact a claimed gym, the Owner may receive the user’s name, email address, optional telephone number and message. Upon receipt, the Owner is independently responsible for using that information lawfully and securely.

The Owner must:

• Use the information to respond to the particular enquiry and compatible lawful purposes.
• Not add the person to a marketing list without separate permission or another valid lawful basis.
• Provide any privacy information required for its own processing.
• Limit access, retain the information only as necessary and protect it against misuse.
• Respect applicable data-protection rights and notify Trenixa promptly of relevant misuse or security incidents.

6. Search and featured status

Search results may reflect selected filters, location or distance, featured status and recency. Featured status is administratively assigned and is unpaid at launch. Trenixa may change ranking methods to improve relevance, integrity and user experience.

If paid placement is introduced, it will be clearly labelled sponsored or promoted and governed by separately accepted commercial terms. An Owner may challenge a suspension, delisting or loss of featured status by emailing info@trenixa.com.

7. Fees

Owner access is free at launch. No paid subscription or free trial is currently available. Trenixa will not charge an Owner unless paid terms, price, billing interval, renewal, cancellation and other material information are displayed and actively accepted before checkout.

8. Suspension and termination

The Owner may close its account using available controls. Trenixa may restrict, suspend or terminate access or unverify a listing for inaccurate information, lack of authority, fraud, review manipulation, unlawful conduct, security risks, serious or repeated breaches, or a legal requirement.

Where appropriate, Trenixa will provide reasons and an opportunity to appeal, unless doing so would create a legal, security or safety risk. Following owner-account deletion, claimed gyms may remain as unclaimed public directory listings.

9. Liability

Nothing limits liability that cannot lawfully be limited, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

Trenixa is not responsible for the Owner’s gym services, membership contracts, statements, user communications or compliance obligations. Trenixa will not be liable for indirect or consequential loss, or loss of profit, revenue, business, goodwill, opportunity or anticipated savings. Subject to liabilities that cannot be limited, Trenixa’s aggregate liability arising from the free owner service will not exceed £100.

The Owner is responsible for losses and third-party claims arising from its unlawful content, misuse of enquiry information, lack of authority or infringement of third-party rights, to the extent caused by its breach of this Agreement.

10. Changes and general terms

We may update this Agreement and will give reasonable advance notice of material changes. Where appropriate, continued access will require active acceptance of the new version.

This Agreement is governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction over business disputes. If any provision is unenforceable, the remaining provisions continue.

Contact info@trenixa.com or https://trenixagym.com/contact-us. We aim to acknowledge ordinary complaints and appeals within seven working days.